Privacy Policy

1. Who We Are

Data Controller:
Meridian Studios
Utrecht, Netherlands
Email: hello@meridianstudios.nl

2. What Data We Collect

Information You Provide

• Contact Information: Name, email, phone number, delivery address
• Body Measurements: Height, leg length, torso proportions, seating preferences
• Order Information: Product configuration, payment details, communication history

Information Collected Automatically

• Pages visited and time spent
• Device type and browser
• Referral source

3. How We Use Your Data

• Processing and fulfilling your order
• Creating your personalized fit preview
• Communicating about your order
• Sending invoices and receipts
• Improving our products and website
• Marketing (only with your consent)

4. Who We Share Data With

We share data with trusted third parties who help us operate:

• Payment processor: To process your payments securely
• Delivery partners: Name, address, phone for delivery
• Email service: For order communications

We never sell your personal data to third parties.

5. Data Retention

• Order records: 7 years (legal requirement)
• Body measurements: Duration of warranty + 1 year
• Contact details: Until you request deletion
• Website analytics: 26 months

6. Your Rights

Under GDPR, you have the right to:

• Access: Request a copy of your data
• Rectification: Correct inaccurate data
• Erasure: Request deletion (subject to legal retention)
• Restriction: Limit how we process your data
• Portability: Receive your data in a portable format
• Object: Object to processing based on legitimate interest

To exercise your rights, email us at hello@meridianstudios.nl. We will respond within 30 days.

7. Cookies

We use cookies to help our website function and to understand how visitors use our site. You can control cookies through your browser settings.

• Essential: Required for the site to work
• Functional: Remember your preferences
• Analytics: Help us improve (anonymized)

8. Data Security

We implement appropriate security measures including encrypted connections (HTTPS), secure payment processing, and access controls. No system is 100% secure — if a breach occurs affecting your rights, we will notify you as required by law.

9. Contact

For privacy-related questions:

Meridian Studios
Utrecht, Netherlands
Email: hello@meridianstudios.nl

You may also lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) at autoriteitpersoonsgegevens.nl.